Buyer FAQ

Where can I buy specialist Indian groceries?

You can browse and order Indian groceries online at Indian Spice Basket. Check each product listing for current availability.

Are your products authentic or imported from India?

Brand and country of origin can vary by product. Check the product listing and packaging for information about the manufacturer and origin. If you need to confirm where a particular item is made or sourced, ask us before ordering.

Which countries do you deliver to, and how long does delivery take?

Please see our Shipping policy for delivery destinations, shipping costs and timing.

Can I collect my order locally?

Yes, we offer local pickup after ordering. Please confirm the collection arrangements with us before travelling to collect your order.

How can I identify an unfamiliar Indian grocery?

Start with the product name, description and packaging. Indian ingredients may have different names in different languages. If you are unsure what an item is or how to use it, ask us with the product name or a photo of its label. Always check the packaging for ingredients, allergens and preparation instructions.